📦 Shipping Policy

Thank you for shopping with us!
We aim to process and deliver your order as quickly and smoothly as possible.

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📍 Order Processing Time

All orders are processed within 1–2 business days.
Once your order is shipped, you will receive a confirmation email with tracking information.

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🚚 Standard Shipping

• Estimated Delivery Time: 7–14 business days

• Carrier: USPS / UPS / FedEx (based on destination and availability)

Please note that these are estimated delivery times and not guaranteed.

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⛅ Delays & Special Circumstances

Shipping may take longer during:

• Severe weather conditions

• Holidays or peak season (e.g., Black Friday, Christmas)

• Carrier delays beyond our control

We truly appreciate your patience during these times.

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📦 Tracking

Once your package has shipped, you will receive an email with a tracking number.
You can track your order at any time through our Order Tracking page.

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❗ Incorrect Address

Please make sure your shipping address is correct at checkout.
If the address is incorrect, contact us within 12 hours after placing the order.
We cannot guarantee changes after the package is processed.

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📭 Lost or Stolen Packages

We are not responsible for lost or stolen packages after they are marked as Delivered by the carrier.
If this happens, please contact the carrier directly for assistance.

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📧 Need Help?

If you have any questions about your order, feel free to reach us at:
service@lunchoon.com